How long does shipping take?
Orders are processed within 1–2 business days.
Estimated delivery time is 5–10 business days, depending on your location.
Once your order has been shipped, you will receive a tracking number via email.
Do you offer free shipping?
Yes! We offer FREE tracked shipping on all orders.
How can I track my order?
Once your order has been shipped, you will receive an email with your tracking number.
You can use this tracking number to follow your package at any time.
Can I return my order?
Yes. We offer a 30-day return policy.
If you're not satisfied with your purchase, simply contact us within 30 days of receiving your order.
For more information, please visit our Return & Refund Policy.
What if my item arrives damaged?
If your order arrives damaged or defective, please contact us within 7 days of delivery.
We will work with you to find a suitable solution, which may include a replacement or a refund.
Can I change or cancel my order?
If your order has not yet been processed, we may be able to change or cancel it.
Please contact us as soon as possible after placing your order.
What payment methods do you accept?
We accept secure payments through major credit and debit cards, as well as other payment methods available at checkout.
All payments are processed securely.
Is my payment information secure?
Yes.
Your payment information is processed securely by trusted payment providers.
We do not store your credit or debit card information.
I entered the wrong shipping address. What should I do?
Please contact us immediately at info@veraandjune.com.
If your order has not yet been shipped, we will do our best to update your shipping address.
How do I contact customer support?
If you have any questions, we're happy to help.
📧 Email: info@veraandjune.com
Our customer support team aims to respond within 24 hours.
Do you ship internationally?
Yes! We ship to many countries around the world.
Shipping times may vary depending on your location.
What if my package is delayed?
While we always aim to deliver your order on time, shipping delays can occasionally occur due to weather, customs, or carrier-related issues.
If your package is taking longer than expected, please contact us and we'll be happy to assist you.