At Vera & June, we want you to love your purchase. If you're not completely satisfied, we're here to help.
30-Day Return Policy
You may return eligible items within 30 days of receiving your order.
To qualify for a return, items must:
- Be unworn and unused
- Be in their original condition
- Include all original tags and packaging
- Not be damaged or altered
Items that do not meet these conditions may not be eligible for a refund.
How to Start a Return
To request a return, please contact us first at:
Please include:
- Your order number
- Your full name
- The reason for your return
Our support team will provide you with the return instructions.
Return Shipping
Customers are responsible for the cost of return shipping unless the item arrived damaged, defective, or incorrect.
We recommend using a tracked shipping service, as Vera & June cannot be responsible for returns lost in transit.
Refunds
Once your returned item has been received and inspected, we will notify you of the outcome.
If your return is approved, your refund will be processed to your original payment method within 5 business days.
Please note that your bank or credit card provider may require additional time before the refund appears in your account.
Exchanges
We currently do not offer direct exchanges.
If you would like a different size or color, please return your original item for a refund and place a new order.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you received the wrong item, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the item
- Photos of the packaging (if applicable)
We'll resolve the issue as quickly as possible.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Final sale or clearance items
- Personalized or custom-made products
- Items returned in used or damaged condition
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: support@veraandjune.com